Knows your business.
Answers for you.
The assistant learns from your data in 10 minutes and answers customers in seconds - on your site, in Telegram, Instagram, WhatsApp, Viber and Messenger. When it isn't sure, it hands the conversation to a manager.
10-minute setup · No code · 14 days of Pro free
Your customers go to whoever answered first.
Time drain
Your manager answers the same 'how much?' and 'how do I book?' every single day.
Lost leads
Every minute of silence lowers the chance of a sale.
After hours
In the evening and at weekends requests go unanswered.
Request surge
A launch, an ad campaign, a sale - and support drowns.
Why SolveDesk, not a generic bot
Your data only
It answers from your knowledge base and checks every reply against the source - no making things up.
A human nearby
When unsure, it hands the chat to your manager with the full history and drafts a reply in the Inbox.
24/7, in their language
Nights, weekends, holidays - it replies in whichever language the customer wrote in.
Always current
It re-reads your site daily or weekly, and the unanswered-questions list shows what to add.
Photos, voice, documents
A product photo, a receipt, a screenshot or a voice note - the assistant makes sense of it and replies. On the Pro plan.
Captures leads
It guides the customer through your scenario to a request - and the lead shows up in your dashboard right away.
From sign-up to first answer - 10 minutes
Setup is simpler than you think. No coding.
Upload your knowledge
Add a link to your site - SolveDesk crawls the pages and the sitemap itself. Or upload PDF, Word, Excel, CSV, images, or just paste your FAQ text. Turn on auto-refresh and the knowledge base never goes stale.
Match your brand
Bot name, colours, greeting, suggested questions, business hours and the bot's goal - sales, consulting or support. On Pro, your own tone of voice too. A live preview shows exactly how the widget will look - change it and see the result instantly.
Connect your channels
Copy one line of code for your site - with guides for WordPress, Shopify and React. Add a Telegram bot token, sign in with Instagram, or connect Messenger, Viber or WhatsApp. Everything works out of the box.
One AI assistant. Six channels.
Your support lives where customers already write. Every channel runs on one knowledge base. Messengers come with the Pro plan.
Website widget
One line of code - and the answer appears right in the chat window, no page-hunting.
Instagram Direct
Sign in with Instagram - and the assistant answers in Direct while you are busy.
Telegram bot
One token from @BotFather - and your bot is already answering customers.
Facebook Messenger
Answers the customers of your Facebook Page right in Messenger.
Viber
A Viber bot for customers who are used to writing there.
WhatsApp Business
Connect your WhatsApp Business number - the AI replies in the same chat.
Try it right now
This is how the widget will look on your site. Write it something!
Transparent pricing. No hidden fees.
Cancel in one click.
A small site - see how AI answers your customers (up to ~15 inquiries a day)
- 500 AI replies per month
- 1 site, website widget
- 30 documents in the knowledge base
- 1 operator
- Manager Inbox and lead capture
- Email support
Trial applies to your first Pro (monthly) subscription only. A card is required: we charge 1 ¢ to verify it, then nothing until the 14 days end.
Growing e-commerce - up to 100 inquiries a day
- 3,000 AI replies per month
- Up to 3 sites + Telegram, Instagram, Messenger, Viber, WhatsApp, Email
- 3 operators
- Operator AI assistant: draft replies, conversation summaries, knowledge base gaps
- Photos and voice notes from customers, voice replies
- Automations, webhooks, connectors
- Your own tone of voice, no SolveDesk logo
Several brands or high volume - up to 400 inquiries a day
- 12,000 AI replies per month
- Up to 10 sites + all channels
- 10 operators
- Everything in Pro
- REST API for your systems
- Priority support
A chain, marketplace or agency with special requirements
- Unlimited AI replies and sites
- Custom limits
- White-label (your brand on the widget)
- SLA guarantees
- Dedicated manager
- Custom integrations